Policy Agreement
Welcome to our Policies page. Here, you will find important information regarding our guidelines and practices that govern our operations. We encourage you to review these policies to better understand our commitments and expectations. If you have any questions, please feel free to out to us for further clarification.
The Art Lounge Jax Policy
Welcome to The Art Lounge! To ensure a safe, enjoyable, and creative experience for all our guests, we have established the following policies. By participating in our events, you agree to adhere to these guidelines.
1. Non-Refundable Deposit
• A deposit is required to reserve your spot or event booking.
• All deposits are non-refundable, regardless of cancellation, no-shows, or rescheduling requests.
• Rescheduling may be permitted at the venue’s discretion if notice is provided at least 48 hours prior to the event.
2. Behavior and Conduct
• We want everyone to have a great time! However, disruptive or inappropriate behavior will not be tolerated.
• Guests who exhibit excessive intoxication, disruptive conduct, or pose a risk to others will be asked to leave the premises without a refund.
• Respectful interactions with staff and other guests are mandatory.
3. Sip and Paint Policies
• Alcohol consumption is limited to designated areas and allowed only by guests of legal drinking age (21+). ID verification is required.
• Guests must drink responsibly. Bringing outside alcohol is prohibited unless explicitly stated for private events.
• All supplies provided during the session (e.g., paint, brushes) remain the property of the venue unless purchased or included in the event fee.
4. Food and Drinks
• Light snacks and beverages may be provided, but outside food and drinks are allowed only with prior approval.
• Please notify staff of any allergies or special dietary needs in advance.
5. Liability
• The Art Lounge is not responsible for accidents, spills, or damages to personal belongings.
• Participation in activities is voluntary, and guests assume full responsibility for their safety.
6. Event Guidelines
• Arrive on time. Late arrivals may forfeit part of the session without refund or rescheduling.
• Photography during events is encouraged but respect others’ privacy by asking permission before sharing on social media.
7. Reservation and Cancellation
• Full payment may be required for large groups or private events.
• Cancellations within 72 hours of the event will result in a forfeiture of the deposit.
By participating in our events, you agree to these policies. We reserve the right to amend these terms as needed. Thank you for choosing The Art Lounge, and we look forward to seeing your creativity shine!